“These guys were incredible, the whole team were well mannered and extremely helpful. They sent a man out to repair my tumble dryer within 72 hours of the first call, he was knowledgeable, professional, prompt, polite and a really nice guy. Really reasonably priced too! Extremely happy, highly recommended” – Andy King
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“What a brilliant company! Properly old-school, in a good way – they believe in customer service and looking after you. When our Washer-Dryer recently developed what sounded like a terminal problem I was expecting a nightmare – I’m disabled, and so selecting, installing (and removal/recycling of the old appliance) present challenges, and my experiences of the 2 largest chain suppliers previously have not been good. They might have ok headline prices but the service was woeful and there were loads of hidden charges for this and that. Mackfields certainly aren’t expensive but they’re not a bucket shop they’re about giving top-quality service at an affordable price, and that means the world to me. After our current unit was confirmed as being beyond economic repair we discussed the options and then placed our order with them for one all-in price that included everything: delivery, installation, and removal and recycling of old machine. And a word about the installation – they were brilliant, making a difficult job (the pipe routing in my house is a bit of a nightmare) look easy and do the job swiftly and efficiently, and were super-cheery with it. Overall 10/10 – we could not be more pleased than we are with them, and urge you to give them a go if ever you need domestic appliances.” – John Tillet
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